Help Center

You can subscribe to NobiPlay through the website or mobile app. Choose the package that suits you, enter payment information, and your account will be activated immediately. We accept various payment methods including credit cards, e-wallets, and bank transfers.

Yes, NobiPlay supports simultaneous streaming on multiple devices. The number of devices that can be used simultaneously depends on your subscription package. Basic package (1 device), Standard (2 devices), Premium (4 devices).

Download feature is available on mobile and desktop apps. Find the content you want to download, click the download icon, select video quality, and wait for the process to complete. Downloaded content can be watched without internet connection as long as the subscription period is still active.

Buffering is usually caused by slow internet connection. Make sure internet speed is at least 5 Mbps for HD and 25 Mbps for 4K. Try closing other applications, restart the router, or lower the video quality in the player settings.

Log in to your account, select "Manage Subscription" in settings. You can change packages, pause, or cancel subscription anytime. Cancellation will take effect at the end of the billing period without additional charges.

Yes, NobiPlay has a special "Kids" category with thousands of educational and entertainment content that is safe for children. You can also enable parental control to restrict content access based on age.